🔐Privacy Policy — LifeLink

📋1. Information We Collect

We may collect the following types of information:

🧍Personal Information

• Full name
• Email address
• Phone number
• Age and gender

🏥Medical Information (Sensitive Data)

• Blood group
• HLA typing
• PRA score
• Crossmatch results
• Kidney function reports (e.g., Creatinine, GFR)
• Uploaded medical reports (PDF, images)

🎯2. How We Use Your Information

We use your information to:

• Assist in kidney donor–patient matching
• Analyze medical reports using AI tools
• Provide insights to healthcare professionals
• Improve our platform and services
• Ensure system security and performance

⚖️3. Legal Basis & Consent

By using LifeLink and submitting your information, you:

• Give explicit consent to process your personal and medical data
• Understand that your data is used for healthcare support purposes only
• Acknowledge that LifeLink does not replace professional medical advice

🔒4. Data Protection & Security

We take strong measures to protect your data:

• Data encryption (in transit and storage)
• Secure servers and restricted access
• Role-based access control (only authorized personnel can view data)
• Regular system monitoring and security updates

👨‍⚕️5. Data Sharing

We do not sell or trade your personal data.

Your data may be shared only with:

• Authorized medical professionals
• Hospitals or healthcare partners (with consent)
• Legal authorities (if required by law)

⏳6. Data Retention

We retain your data only as long as necessary for:

• Providing our services
• Legal and regulatory compliance

You may request deletion at any time.

🧾7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time

To request any of the above, contact us at: 📧 hello@lifelinks-ai.com or call 0702932000.

🤖8. Use of Artificial Intelligence

LifeLink uses AI to analyze medical reports and assist in matching.

• AI results are for informational purposes only
• Final decisions must be made by qualified medical professionals

🫀9. Ethical Use of Platform

LifeLink strictly follows ethical and legal standards:

• We do not support or facilitate organ selling or buying
• All transplant processes must be handled by licensed hospitals and doctors

🌐10. Third-Party Services

We may use trusted third-party services (e.g., cloud hosting, AI services). These providers follow strict data protection standards.

🔄11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

📞12. Contact Us

If you have any questions about this Privacy Policy, please contact:

LifeLink Team
📧 Email: hello@lifelinks-ai.com
📞 Phone: 0702932000
🌐 Website: https://lifelinks-ai.com